Thank you for shopping at ELEGA PEARL. Please review our shipping policy below.
Processing Time
All orders are processed within 5–8 business days (excluding weekends and holidays) after payment is confirmed.
Shipping Rates & Delivery Times
We currently ship to addresses within the United States.
- Standard Shipping (3–6 business days): $5.99
- Free Standard Shipping on orders over $99
- Express Shipping (2–4 business days): Rate calculated at checkout
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs & Duties
For domestic U.S. orders, there are no additional customs fees or import duties.
Lost or Damaged Packages
If your package arrives damaged or does not arrive at all, please contact us at contact@elegapearl.com and we will resolve the issue promptly.
Questions?
Email us at contact@elegapearl.com — we usually reply within 24 hours.